FAQs

Q: What are the timings of Snow Kingdom?

A: 11am to 9pm. Entry for the last session everyday is at 8.15pm.

Q: What are Snow Kingdom's days off?

A: None! We are open on all 365 days in the year, with 10 sessions of 1 hour each, daily.

Q: Do you provide snow gear?

A: Yes, we provide sterilized winter gear on a returnable basis (socks, shoes, jerkins, and gloves). This is included in the ticket cost.

Q: What is the duration of each session?

A: Each session gives you 45 minutes inside the snow area, and 15 minutes to adapt your body to the lower temperatures.

Q: Can tickets be booked in advance?

A: Yes, tickets can be booked in advance through our website www.snowkingdom.com/mumbai. We also have a provision for current booking. Tickets can be collected 15 minutes prior to each session.

Q: Is there any additional cost involved after purchasing the ticket?

A: No additional cost is involved for rides inside Snow Kingdom. Photos ops with a professional camera are chargeable at Rs. 15,000/- per hour. Separate tickets at Rs. 250 must be purchased for DSLRs and digital cameras. There is no charge for smartphones. They are allowed into the snow area at the customer’s own risk.

Q: Where is Snow Kingdom located?

A: Snow Kingdom is located on the second floor of R City Mall, Ghatkopar West, Mumbai.

Q: What is the age limit for kids in Snow Kingdom?

A: We recommend that children below two years old do not visit Snow Kingdom.

Q: Are there any refreshment stalls inside?

A: We have Chennai’s famous and traditional aromatic and refreshing coffee and lip-smacking short bites from Madras Coffee House.

Q: Can we celebrate Birthday, Anniversary, Engagements and all other parties?

A: Yes, we welcome you to celebrate your happy occasions at Snow Kingdom. You could even plan a special Snow-Themed party! For the packages we offer, please mail us at salesmumbai@snowkingdom.com or speak to us at +91-738-2222222.

Q: Are there any additional attractions at the Snow Kingdom premises?

A: Click Art Museum: India’s First 3D Trick Art Museum is located alongside Snow Kingdom! Tickets can be purchased at our ticket counter. We are also located inside Mumbai’s largest mall, and there are plenty of other things to do nearby!

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